.page-faq {
  --faq-rail: 252px;
  color: var(--paper);
  background:
    radial-gradient(1100px 480px at 84% -8%, rgba(201, 162, 39, 0.11), transparent 62%),
    linear-gradient(180deg, var(--smoke-1) 0%, var(--ink) 38%, var(--ink) 100%);
  padding-bottom: 92px;
  overflow-x: hidden;
}
.page-faq .u-gold {
  color: var(--gold);
}

/* ——— 首屏 ——— */
.page-faq .faq-hero {
  padding-block: 24px 54px;
  border-bottom: 2px solid var(--line);
}
.page-faq .faq-hero .breadcrumbs {
  margin-bottom: 28px;
}
.page-faq .faq-hero__grid {
  display: grid;
  gap: 34px;
}
.page-faq .faq-kicker {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  margin: 0 0 16px;
  font-size: 0.78rem;
  letter-spacing: 0.1em;
  color: var(--rock);
}
.page-faq .faq-kicker .mono {
  color: var(--gold);
  border: 1px solid rgba(201, 162, 39, 0.45);
  padding: 2px 7px;
  font-size: 0.7rem;
  letter-spacing: 0.16em;
}
.page-faq .faq-h1 {
  margin: 0;
  font-family: var(--font-serif);
  font-weight: 900;
  font-size: clamp(2.15rem, 6.2vw, 4.3rem);
  line-height: 1.08;
  letter-spacing: -0.02em;
  color: var(--paper);
}
.page-faq .faq-lede {
  margin: 22px 0 0;
  max-width: 46ch;
  font-size: 1rem;
  line-height: 1.9;
  color: var(--paper-dim);
}

.page-faq .faq-quick {
  position: relative;
  border: 2px solid var(--line);
  background: linear-gradient(158deg, var(--ink-2), var(--smoke-1));
  box-shadow: var(--shadow-hard);
  padding: 22px 20px 20px;
}
.page-faq .faq-quick::before {
  content: "";
  position: absolute;
  inset: 7px;
  border: 1px solid rgba(201, 162, 39, 0.26);
  pointer-events: none;
}
.page-faq .faq-quick__title {
  position: relative;
  margin: 0 0 16px;
  font-family: var(--font-serif);
  font-weight: 600;
  font-size: 1rem;
  letter-spacing: 0.02em;
  color: var(--gold-hi);
}
.page-faq .faq-quick__list {
  position: relative;
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 11px;
}
.page-faq .faq-quick__list li {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 10px;
  align-items: baseline;
  font-size: 0.86rem;
  line-height: 1.65;
  color: var(--paper-dim);
}
.page-faq .faq-quick__list .mono {
  color: var(--gold);
  font-size: 0.74rem;
  letter-spacing: 0.06em;
}
.page-faq .faq-quick__foot {
  position: relative;
  margin: 16px 0 0;
  padding-top: 12px;
  border-top: 1px solid var(--line);
  font-size: 0.74rem;
  letter-spacing: 0.1em;
  color: var(--moss);
}
.page-faq .faq-quick__cta {
  position: relative;
  margin-top: 14px;
  width: 100%;
  justify-content: center;
}

/* ——— 主体骨架 ——— */
.page-faq .faq-shell {
  padding-top: 54px;
  display: grid;
  gap: 34px;
}
.page-faq .faq-rail__label {
  margin: 0 0 12px;
  font-family: var(--font-mono);
  font-size: 0.7rem;
  letter-spacing: 0.2em;
  color: var(--rock);
}
.page-faq .faq-rail__list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 4px;
}
.page-faq .faq-rail__link {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 10px;
  align-items: baseline;
  padding: 10px 12px;
  border-left: 2px solid var(--line);
  color: var(--paper-dim);
  text-decoration: none;
  font-size: 0.88rem;
  transition: color var(--t), border-color var(--t), background var(--t);
}
.page-faq .faq-rail__link:hover,
.page-faq .faq-rail__link:focus-visible {
  color: var(--paper);
  border-left-color: var(--gold);
  background: rgba(201, 162, 39, 0.07);
  outline: none;
}
.page-faq .faq-rail__idx {
  font-size: 0.72rem;
  color: var(--gold);
}
.page-faq .faq-rail__count {
  margin: 18px 0 0;
  padding-top: 14px;
  border-top: 1px solid var(--line);
  font-family: var(--font-mono);
  font-size: 0.72rem;
  letter-spacing: 0.12em;
  color: var(--rock);
}

/* ——— 章节 ——— */
.page-faq .faq-block {
  scroll-margin-top: 96px;
  border-top: 2px solid var(--line);
  padding-top: 30px;
  margin-top: 50px;
}
.page-faq .faq-block:first-child {
  margin-top: 0;
  border-top: none;
  padding-top: 0;
}
.page-faq .faq-block__head {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 16px;
  align-items: start;
  margin-bottom: 26px;
}
.page-faq .faq-block__num {
  font-size: 1.45rem;
  line-height: 1;
  color: var(--gold);
  letter-spacing: 0.03em;
}
.page-faq .faq-block__title {
  margin: 0;
  font-family: var(--font-serif);
  font-weight: 600;
  font-size: clamp(1.35rem, 3vw, 1.95rem);
  line-height: 1.32;
  letter-spacing: -0.01em;
  color: var(--paper);
}
.page-faq .faq-block__intro {
  margin: 10px 0 0;
  max-width: 54ch;
  font-size: 0.94rem;
  line-height: 1.85;
  color: var(--paper-dim);
}

.page-faq .faq-split {
  display: grid;
  gap: 28px;
  margin-bottom: 8px;
}

/* ——— 五步流程 ——— */
.page-faq .flow {
  margin: 0;
  padding: 0;
  list-style: none;
}
.page-faq .flow__step {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 14px;
  align-items: start;
  padding: 16px 6px 16px 0;
  border-top: 1px solid var(--line);
  transition: background var(--t);
}
.page-faq .flow__step:first-child {
  border-top: 2px solid var(--gold);
}
.page-faq .flow__step:hover {
  background: linear-gradient(90deg, rgba(201, 162, 39, 0.07), transparent 72%);
}
.page-faq .flow__num {
  font-size: 1.05rem;
  line-height: 1.25;
  color: var(--gold);
  padding-top: 1px;
}
.page-faq .flow__title {
  margin: 0;
  font-family: var(--font-serif);
  font-weight: 600;
  font-size: 1rem;
  line-height: 1.55;
  color: var(--paper);
}
.page-faq .flow__desc {
  margin: 6px 0 0;
  font-size: 0.88rem;
  line-height: 1.78;
  color: var(--paper-dim);
}
.page-faq .flow__time {
  font-size: 0.7rem;
  letter-spacing: 0.06em;
  color: var(--moss);
  white-space: nowrap;
  padding-top: 5px;
}
.page-faq .flow__time::before {
  content: "";
  display: inline-block;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--moss);
  margin-right: 6px;
  vertical-align: 1px;
}
.page-faq .faq-callout {
  margin: 20px 0 0;
  padding: 14px 16px;
  border-left: 3px solid var(--clay);
  background: rgba(169, 116, 79, 0.1);
  font-size: 0.88rem;
  line-height: 1.8;
  color: var(--paper-dim);
}

/* ——— 图片 ——— */
.page-faq .faq-media {
  margin: 0;
}
.page-faq .faq-media .media__img {
  display: block;
  width: 100%;
  height: auto;
  max-width: 100%;
  object-fit: cover;
  filter: saturate(0.72) contrast(1.05);
}
.page-faq .faq-media .media__caption {
  margin-top: 10px;
  font-family: var(--font-mono);
  font-size: 0.72rem;
  letter-spacing: 0.04em;
  color: var(--rock);
}

/* ——— 格式条 ——— */
.page-faq .fmt {
  margin: 24px 0 30px;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 12px;
}
.page-faq .fmt li {
  border: 2px solid var(--line);
  border-left: 3px solid var(--gold);
  background: var(--ink-2);
  padding: 14px 16px;
}
.page-faq .fmt__k {
  display: block;
  font-size: 0.88rem;
  letter-spacing: 0.1em;
  color: var(--gold-hi);
}
.page-faq .fmt__d {
  display: block;
  margin-top: 7px;
  font-size: 0.84rem;
  line-height: 1.72;
  color: var(--paper-dim);
}

/* ——— 问答手风琴 ——— */
.page-faq .qa-list {
  border-top: 1px solid var(--line);
}
.page-faq .qa {
  border-bottom: 1px solid var(--line);
}
.page-faq .qa__q {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 14px;
  align-items: baseline;
  padding: 17px 6px 17px 2px;
  cursor: pointer;
  list-style: none;
  font-family: var(--font-serif);
  font-weight: 600;
  font-size: 0.98rem;
  line-height: 1.62;
  color: var(--paper);
  transition: color var(--t), background var(--t);
}
.page-faq .qa__q::-webkit-details-marker {
  display: none;
}
.page-faq .qa__q:hover {
  color: var(--gold-hi);
  background: rgba(201, 162, 39, 0.05);
}
.page-faq .qa__q:focus-visible {
  outline: 2px solid var(--gold);
  outline-offset: 2px;
}
.page-faq .qa__num {
  font-family: var(--font-mono);
  font-weight: 400;
  font-size: 0.7rem;
  letter-spacing: 0.1em;
  color: var(--rock);
}
.page-faq .qa[open] .qa__num {
  color: var(--gold);
}
.page-faq .qa__mark {
  font-family: var(--font-mono);
  font-size: 1.1rem;
  line-height: 1;
  color: var(--gold);
  width: 1.4em;
  text-align: center;
}
.page-faq .qa__mark::before {
  content: "+";
}
.page-faq .qa[open] .qa__mark::before {
  content: "−";
}
.page-faq .qa__a {
  padding: 0 2.2rem 22px 2.7rem;
  font-size: 0.9rem;
  line-height: 1.86;
  color: var(--paper-dim);
}
.page-faq .qa[open] .qa__a {
  animation: faqReveal 200ms cubic-bezier(0.2, 0.8, 0.25, 1) both;
}
.page-faq .qa__a p {
  margin: 0 0 10px;
}
.page-faq .qa__a p:last-child {
  margin-bottom: 0;
}
.page-faq .qa__a ol {
  margin: 10px 0 12px;
  padding-left: 1.7em;
}
.page-faq .qa__a li {
  margin: 6px 0;
  padding-left: 0.2em;
}
.page-faq .qa__a li::marker {
  font-family: var(--font-mono);
  color: var(--gold);
}
.page-faq .qa__a a {
  color: var(--gold-hi);
  text-decoration: underline;
  text-underline-offset: 3px;
}
.page-faq .qa__a a:hover {
  color: var(--paper);
}
.page-faq .faq-copy {
  font-family: var(--font-mono);
  font-size: 0.88em;
  color: var(--gold-hi);
  background: rgba(201, 162, 39, 0.12);
  border: 1px solid rgba(201, 162, 39, 0.5);
  padding: 1px 8px;
  cursor: pointer;
  transition: background var(--t), border-color var(--t), color var(--t);
}
.page-faq .faq-copy:hover,
.page-faq .faq-copy:focus-visible {
  background: rgba(201, 162, 39, 0.24);
  border-color: var(--gold-hi);
  color: var(--paper);
  outline: none;
}

@keyframes faqReveal {
  from {
    opacity: 0;
    transform: translateY(-4px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

/* ——— 人工协助 ——— */
.page-faq .support {
  position: relative;
  border: 2px solid var(--line);
  background: linear-gradient(152deg, var(--ink-2), var(--smoke-1) 72%);
  box-shadow: var(--shadow-hard);
  padding: 26px 20px 22px;
}
.page-faq .support::after {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  width: 120px;
  height: 3px;
  background: linear-gradient(90deg, var(--gold), transparent);
}
.page-faq .support__grid {
  display: grid;
  gap: 24px;
}
.page-faq .support__k {
  margin: 0;
  font-size: 0.72rem;
  letter-spacing: 0.14em;
  color: var(--rock);
}
.page-faq .support__v {
  margin: 4px 0 16px;
  font-size: 1.02rem;
  letter-spacing: 0.03em;
  color: var(--gold-hi);
}
.page-faq .support__v--mail {
  font-size: 0.86rem;
  word-break: break-all;
  line-height: 1.5;
}
.page-faq .support__list {
  margin: 8px 0 0;
  padding-left: 1.5em;
  font-size: 0.86rem;
  line-height: 1.8;
  color: var(--paper-dim);
}
.page-faq .support__list li {
  margin: 5px 0;
}
.page-faq .support__list li::marker {
  font-family: var(--font-mono);
  color: var(--gold);
}
.page-faq .support__list .mono {
  color: var(--gold-hi);
}
.page-faq .support__cta {
  margin-top: 22px;
  width: 100%;
  justify-content: center;
}

/* ——— 断点 ——— */
@media (min-width: 620px) {
  .page-faq .fmt {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .page-faq .support__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 28px;
  }
  .page-faq .support__cta {
    width: auto;
  }
}

@media (min-width: 860px) {
  .page-faq .faq-hero {
    padding-block: 28px 62px;
  }
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.55fr) minmax(0, 1fr);
    gap: 56px;
    align-items: end;
  }
  .page-faq .faq-split {
    grid-template-columns: minmax(0, 1.1fr) minmax(0, 0.9fr);
    gap: 36px;
    align-items: start;
  }
  .page-faq .faq-split--rev {
    grid-template-columns: minmax(0, 0.85fr) minmax(0, 1.15fr);
  }
  .page-faq .qa__q {
    font-size: 1.02rem;
    padding-block: 19px;
  }
  .page-faq .qa__a {
    font-size: 0.92rem;
  }
  .page-faq .support {
    padding: 30px 28px 26px;
  }
}

@media (min-width: 1000px) {
  .page-faq .faq-shell {
    grid-template-columns: var(--faq-rail) minmax(0, 1fr);
    gap: 60px;
    align-items: start;
    padding-top: 62px;
  }
  .page-faq .faq-rail {
    position: sticky;
    top: 92px;
  }
  .page-faq .faq-rail__list {
    grid-template-columns: minmax(0, 1fr);
  }
  .page-faq .faq-rail__link {
    padding: 11px 14px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .qa[open] .qa__a {
    animation: none;
  }
  .page-faq .flow__step,
  .page-faq .qa__q,
  .page-faq .faq-rail__link {
    transition: none;
  }
}
<<<PAGE_CSS_END>>>